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    How It Works

    Diagram showing the care coordination model: Dr. Charla provides telemedicine consultations remotely while coordinating local diagnostic testing (echocardiograms, MRI, labs) with regional facilities near the patient

    Your Care Journey

    1

    Schedule Your Visit

    Book online or call. We'll guide you from there.

    2

    Initial Evaluation

    Most patients start with a virtual consultation to review history and establish a plan.

    3

    Records Review

    We review imaging, reports, and surgical history before or after your visit.

    4

    In-Person Evaluation

    If clinically indicated, an in-person visit with ECG and echocardiogram is scheduled locally.

    5

    Ongoing Follow-Up

    Tailored follow-up based on your condition, with direct physician oversight.

    6

    Between-Visit Support

    Optional CompassCare membership for coordination and communication between visits.

    Notes

    Important
    • Telehealth visits available statewide across New York.
    • No charge is made at booking. Your card is authorized and charged only after the visit is complete.
    • Cancellations and deposits: See Pricing & Payment.
    Records
    • Fax available records to our office after scheduling.
    • If records are held elsewhere, sign electronic release forms.
    • Outside records may take up to two weeks.